Secret Key provides the market with the Ultimate Consulting Expertise in the following areas:

  1. Improving Sales Productivity

  2. Improving Quality Customer Service

We offer Consulting Services, Professional Training Solutions as well as People Assessment and Survey approaches aiming at:

The Empowerment of Commercial Departments’ Effectiveness

Improving at the same time the Customer Service Quality to Enhance the overall Customers’ Experience

All of our Consultants in Secret Key have practiced in sales and service roles at the past and have been promoted to Members of Executive Teams. We know in depth the special and tough requirements that Managers are called to cover in these Commercial Business Units (Sales & Service Departments).

  1. We’ re Passionate about Achieving Sales Results and we transfer this passion to the teams of training participants through updated methodologies accompanied by measurement & feedback tools.

  2. We’ re Passionate about Excellent Customer Service and we advocate this passion through experiential learning and real-life examples

Our Differentiation


Exclusive Regional Partners:

Greece, Balkans, Cyprus & Turkey.

Our Expertise

One common element in every client project is our custom-design process. Each client need, problem, or opportunity is different and often unique. Therefore, a custom-designed solution – one that meets your needs and budget – provides a workable plan to generate optimum results

Our Custom-Designed approach

Our staff and network of experienced professionals are our most valued resource. Our project directors, instructional designers, writers, facilitators, and other associates come to us with extensive sales, training, management, and consulting experience. Each assignment is a team effort, focusing a wide range of personal and client experience on your project.

Our professionalism



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